Can Corporate Culture Translate to a Dispersed Workforce Effectively?
We’ve received a lot of questions on how to scale up technology to transition to a fully remote operation. We have some great recommendations on systems that are remotely accessible and resilient during times of critical need, which we will get to in another post. But today, I want to talk about how to maintain […]
At-Home Security Risks: How to Mitigate Them Through User Training
Remote work is the undeniable future for most of America’s workers; as companies start to find their own perfect way to set employees up at home, the most important thing to consider is the security risks involved with remote work. If you’re enjoying our 6-part series on WFH, we hope this installment (#5) on user […]
Meet our Source 1 Spotlight: Travis Russell
“At Source 1 Solutions, we hire for talent, not just for a role. This is fully apparent this quarter as we share our team member spotlight. Travis Russell was nominated — more than once — and the management team is thrilled to recognize his contributions and achievements today. Since he joined us 5 years ago, […]
Triaging: Routine Requests, SLAs and Prioritie
In the world of tech support, every issue can be an emergency for your business or your client. In general, technical support teams are highly dedicated to responding to tickets and inquiries as quickly as possible, but you should also be able to teach your clients and employees how to help themselves – this is […]
Veterans Day: A Day to Celebrate our Country’s Heroes
As we celebrate Veterans Day, we are all uniquely reminded of the hard work and challenges our nation’s veterans have faced in their times of service to our great country. Some of the most resilient, hard-working men and women have graced the ranks and hierarchy of the military; upon returning to the workforce, we would […]
Tips for Managing Bandwidth Requirements
How to Advise Remote Employees, and Make Critical Business Decisions Prior to the outbreak and spread of the novel coronavirus, COVID-19, few of us needed to consider how efficiently our home networks could handle large, spontaneous loads of data transfer. Many Americans across the country were able to work from home this summer with little […]
Phishing Attempts: Know the Red Flags
If you and your employees have noticed an increase in phishing attempts at work and at home since the beginning of the COVID-19 pandemic, you’re not alone. Phishing perpetrators and hacking experts have taken advantage of the widening of company infrastructure – via working from home and other remote access points – and are now […]
Supporting a Dispersed Workforce
Keep an eye out here over the next several weeks for our work from home blog series, offering insight on major IT issues we’ve identified and addressed for customers and partners alike. Why? Because although by now we’re all growing weary of hearing about COVID-19 and its impact on daily life, we’re so deep into […]
Let’s Give it Up for the Team: Source 1 is Recognized as an Award-Winning Organization
The narrative for 2020 has, so far, been one of insecurity and unease for a lot of companies. For some, the coronavirus outbreak has caused a major shift in the way business needed to be done; these changes either led to a reduction in overall sales, or a large increase – as is the case […]
Our ABC: Always Be Coaching
Coaching is an indispensable tool that can develop and amplify innate talent; to ignore its benefits is to ignore the potential of your employees. Glengarry Glen Ross is widely credited for creating one of the most memorable movie moments for business sales teams – “Always Be Closing,” exhorted Alex Baldwin to a crowd of flabbergasted […]