Source 1 Solutions delivers mission critical managed IT to some of the largest brands, corporations, and organizations in the world. Level 1 engineers answer every call live, 24/7/365, backed by a 99% uptime guarantee.
From a single Clearwater office, Robert Hessel built Source 1 Solutions into a global managed services provider with full time teams in 17 countries supporting businesses in 148. The model is simple and hard to copy: treat a client’s uptime as a duty, not a line item.
That standard runs through everything. Level 1 engineers answer every call live, 24/7/365, and the same discipline of military service carries into the complex, multi site, multi cloud environments where downtime is not an option. Source 1 Solutions is a certified Service Disabled Veteran Owned Business (SDVOB) and Veteran Owned Business Enterprise.
Hessel is the author of Safe City: From Law Enforcement to Neighborhood Watches, a number one new release on Amazon in its category, and was named one of Industry Era’s Top 10 CEOs of 2020. His mandate for the company has not changed: empower clients, protect what matters, and give back to the communities it serves.
From your help desk to your physical security perimeter, Source 1 Solutions manages every layer of your technology ecosystem, with specialized teams in four core practice areas.
Your IT environment is too complex to leave to chance. We take full ownership: monitoring, managing, and optimizing your infrastructure with Level 1 engineers answering every call live, 24/7/365. Consulting, cybersecurity, compliance, cloud, networking, voice, data management, desktop management, and IT staffing under one accountable team.
Stadiums, hospitals, industrial plants, and government buildings demand wireless that performs without failure. We design, deploy, and maintain the RF systems that keep teams connected when it matters most, from site surveys and ERCES public safety coverage to two way radio.
Physical security and cyber security are no longer separate disciplines. We deliver one integrated approach: access control systems for business, CCTV and surveillance, smart site monitoring, and life safety, backed by 24/7 SOC monitoring and vulnerability management.
Supply chain disruption does not pause for your deployment schedule. Source 1 Solutions handles component sourcing end to end: identifying, sourcing, and procuring the exact parts your infrastructure needs, with quality assurance and compliance verification at every step.
Procurement teams and auditors do not take claims on faith. Source 1 Solutions holds the certifications that let regulated and public sector buyers move forward without a second vendor review: SOC 2, HIPAA, GDPR, and ISO 9001 and 9120 for quality, GSA Schedule and NaVOBA Veteran Business Enterprise for federal and enterprise procurement, and NICET, iBwave, FCC, and Safer Buildings Coalition credentials behind the RF and life safety work.
Hidden gaps in service delivery, security, and escalation do not show up in monthly reports, until they show up as business risk. The MSP Self Audit helps CIOs and IT leaders score their current provider across five critical dimensions in about ten minutes.
The people accountable for your uptime.
Chairman/CEO
President
SVP, Global Professional Services
Senior Vice President, Operations
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